5 Tips on What to Do If Your Windshield Is Cracked

No one ever expects their windshield to be damaged, but life happens—whether we expect it or not. The same goes for rocks smashing into your windshield. The important thing is that once you discover your windshield is damaged, you need to take the next five steps immediately. Otherwise, you’re putting yourself and your passengers at risk.

1. Look for a Mobile Auto Glass Repair/Replacement Service

Some advice on the internet says you should assess the damage first. But the reality is, no matter how tiny the chip might be, the structural integrity of your vehicle has been compromised. It doesn’t take long for the smallest chip to become a huge crack—especially if you’re driving around unaware of how damage can spread. Any bumps in the road will put pressure on that damage, which can cause it to spread.

The first thing to do is find a reliable mobile auto glass repair service. There are plenty of services out there, but if you want a customer-service-driven experience, stick with a local, independent mobile auto glass service. And if you want an honest review, check out their Yelp and Google reviews.

To view Capitol City Glass’s Google reviews, click here.

2. Contact a Mobile Auto Glass Service

Now that you’ve chosen a mobile auto glass service, contact them. Ask for a quote—and be sure they give you an itemized breakdown so you know exactly what you’re paying for. They’ll ask you a few questions, and if you're happy with the service, now is the time to make an appointment for a technician to come out and fix your windshield.

3. Find Your Insurance Policy

Many times, windshield repair and replacement are covered by your insurance policy. This depends on what kind of coverage you have. If you have comprehensive insurance, your chances are good that the repair or replacement will be covered—so long as the damage wasn’t caused by a collision. Covered causes might include an act of nature, vandalism, or a rock flying up from the road. However, you’ll still need to meet your deductible.

If you only have liability insurance, windshield damage won’t be covered, since that policy only applies to damage you cause to others’ property or person.

4. Get Ready for Your Appointment

The only thing you need to do when you hire a mobile auto glass service is make sure your vehicle is in a good location where the technician can work easily. That’s it.

When you hire a mobile auto glass company, the technician comes to you, which takes a great deal of hassle out of the process. You don’t have to get your vehicle to a shop, wait around in a lobby, or wonder when someone will get to your car. With a mobile service, you and your vehicle are the technician’s priority. Plus, since they’re working at a location you chose, you can skip the waiting room coffee and get back to your day.

5. Follow Professional Recommendations

Once the technician has repaired or replaced your windshield, they’ll leave care instructions. You must follow them exactly. A crack or chip in your windshield is a serious safety hazard. Your windshield provides a large portion of the structural integrity of the cab—especially in the unfortunate event of a rollover accident.

Even the smallest chip compromises that safety. So if you don’t follow the care instructions, you risk your repair or replacement not bonding correctly.

Do You Have Windshield Damage in Austin, TX, or the Surrounding Areas?

If you live, work, or are visiting East Austin, Jollyville, The Domain, or anywhere else in Central TX and you need a windshield repair or replacement, contact us at Capitol City Glass. We’ve been servicing this area for more than ten years, and our mobile auto technicians are certified to work on all kinds of vehicles. Click here for a free quote today!